Get in Touch With Us
We're glad you stopped by. Whether you have a question about something you've read, spotted an error you'd like us to correct, or simply want to share some feedback, we'd love to hear from you. This page explains the best ways to reach our team and what to expect when you do.
When Should You Contact Us?
There are plenty of reasons readers get in touch, and all of them are welcome. Common ones include:
- Flagging outdated or inaccurate information on any of our pages
- Asking a general question about how we research and rank the sites we cover
- Suggesting a topic or angle you think we've missed
- Reporting a broken link or a technical issue on the site
- Sharing your own experience as a reader — positive or otherwise
We read every message we receive. Response times vary depending on volume, but we aim to reply within two working days for most enquiries.
How to Reach Us
The simplest way to get in touch is by email. Send your message to [email protected] and include as much detail as you can — the more context you give us, the faster we can help. If you're flagging a specific page, paste the URL into your message so we can find it straight away.
If you'd like to understand more about the editorial team behind the content before reaching out, you can read our about us page, which explains who we are, how we approach our research, and what standards we hold ourselves to.
A Note on Response Times
Our team is small, so we prioritise messages in the order they arrive. Straightforward queries — a broken link, a factual correction — tend to get a faster turnaround than longer editorial discussions. If your message is time-sensitive, please say so in the subject line and we'll do our best to move it up the queue.
What We Can't Help With
We're an editorial website, not an operator. We can't access your account on any casino site, process refunds, or intervene in disputes between players and operators. For those issues, contact the site directly or reach out to an independent dispute resolution service.
Thanks for taking the time to get in touch — we genuinely value every message.